Blog

The Ten Commandments of Buying a Home

6 November 2020

When buying a home, there are sure-fire ways to cause hiccups at closing; on rare occasions, it has cost the client their purchase. Here’s a fun way of remembering what not to do, until you hold the keys to...

The Five “C”s of Credit

6 November 2020

If you're a newcomer to Canada, self-employed, working on commission, or have a poor credit history, you may think your chances of qualifying for a mortgage are slim. Think again! The trick is to see yourself through the eyes of...

Using Equity To Renovate Your Home

6 November 2020

Selling your existing home and buying another home can be very costly and stressful. Suppose you like your current home or your location. In this case, you may want to consider staying where you are and renovating—allowing for you and...

72 Hour Preparedness Do you know what to do?

6 November 2020

When I first moved to Ottawa in 2006, I applied for a position and was accepted as a DM Disaster Management volunteer at the Canadian Red Cross. WOW! Did I get a wake-up call? I am so incredibly grateful for...

How a Home Inventory List Can Protect The Things You Love

6 November 2020

You are moved-in and settled. The paintings and family portraits are hung neatly on the walls. The boxes are all emptied and put away under the stairs; your house has now become your home. When we met and signed your...

Collateral versus Standard Charge mortgages

7 October 2020

More lenders today are moving towards collateral charge mortgages. Why? Because it glues you to "that" lender. It's not necessarily a bad thing, but you should know what you are signing as it's becoming increasingly important to understand the difference...

Bridge Financing What you need to know

7 October 2020

A bridge loan is a short-term loan that you give yourself. You are borrowing money against your existing home's sale to facilitate the down payment on the home you are purchasing. Bridging is a tool that helps you "bridge" the...

Paying Property Taxes in Ottawa What are your choices?

29 September 2020

Property taxes are a MAJOR monthly expense for all homeowners. The collection and portion of monthly property taxes are out of our control, but we have outlined below several payment options for your review: OPTION #1 - Pre Authorized debit...

Do You Know The Difference Between A Mortgage Broker and A Bank Mortgage Specialist?

29 September 2020

I like to say, "I'm a one-trick pony." Why? All I know is mortgages; this is what I do. It's what I've done for the past fifteen years. I do not offer bank accounts, GICs, or RSP's; although I am...

Mortgage Application Process

28 September 2020

To help you understand the mortgage application process, I have created a simple outline of what you can expect to happen and when these tasks will occur. Please use this as a guideline, not an absolute; every situation is a...

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Sarah O'Neill

2 months ago

We have used Jacquie five times for our mortgages and renewals. She is so thorough and explained everything … clearly. Since our first mortgage to now, the process with forms is different but even though it’s easier - Jacquie has always been available to explain the required documents. We appreciate her very much and always recommend her services.

Craig Fournier

Jacquie and her team are outstanding. No judgements just solutions. I have enjoyed the entire process of dealing with her and Ive been through multiple mortgages and this was the most comfortable i've felt dealing with mortgages. Jacquie was very helpful kept us up to date and we never had to chase for answers. I wish more brokers put the time and effort into their clients as Jacquie and her team have. Outstanding Service !!!!

Rebecca Hellam

We have been working with Jacquie for almost six years, and will cry the day she decides to retire. Jacquie is not only an excellent mortgage broker, but a good person, and her warmth and friendliness makes one of life’s most stressful processes so much easier. When our mortgage lender made an error in our renewal, Jacquie immediately contacted them (her responsiveness is incredible!) and not only did she get the error fixed, but she managed to get us an even better deal than we had originally expected. Furthermore, she’s well-connected within the real estate market and has provided several recommendations, which resulted in us finding our new realtor. I can’t say enough positive things about Jacquie, if you work with her, I guarantee you’re in good hands!

Brenda Gayle

3 months ago

For the first few renewals of our mortgage, we white-knuckled it by handling everything on our own, simply accepting what our bank offered. BIG MISTAKE. Once Jacquie and her team got involved, the whole mortgage industry opened up to us. We got a great rate from a different lender, but more importantly, we got someone who truly had our best interests at heart. She listened to what was important to us, answered all our questions, and kept in touch after the papers were signed. I can't recommend Jacquie and her team highly enough.

Claude-Andre Bertrand

4 months ago

I had an outstanding experience working with Jacquie and Lisa for my mortgage renewal. From start to finish, the service was professional, efficient, and genuinely supportive. They took the time to explain every step clearly, answered all my questions with patience, and made the entire process feel smooth and stress‑free. Their expertise and dedication is second to none. I highly recommend them to anyone looking for exceptional mortgage guidance.

Vladimir Harkonnen

5 months ago

Jacquie Bushell was absolutely exceptional throughout our entire mortgage process. From the very first conversation to final approval, she was professional, responsive, and incredibly knowledgeable. She took the time to explain every step clearly, answered all our questions (sometimes more than once!), and made what could have been a stressful experience feel organized and completely under control.

Jacquie went above and beyond to ensure we had the best possible outcome, advocating for us at every stage and keeping us informed the whole way through. Her attention to detail, calm approach, and genuine care for her clients truly set her apart.

If you’re looking for a mortgage broker who is trustworthy, proactive, and truly has your best interests at heart, I cannot recommend Jacquie Bushell highly enough. We are incredibly grateful for her support and expertise.

Jennifer Smart

7 months ago

I had an amazing experience using Jacquie Bushell for my mortgage. After a two year long divorce battle, Jacquie made it so simple to finally buy out my ex husband and I now own my house on my own! As soon as I contacted Jacquie she made everything so easy. Contacting her was so simple and everything went extremely smoothly. I had never done anything like this on my own, in regards to large financial decisions or purchases, but she answered all of my questions very quickly and was able to beat the lawyers timeframe. I would highly recommend Jacquie to anyone looking to acquire a mortgage. I will definitely use her services again in the future.

Sadman Sakib

Working with Jacqui Bushell has been outstanding. As a first-time homebuyer navigating a complex process, I genuinely couldn’t have asked for a more knowledgeable, patient, and supportive mortgage broker.

Jacqui took the time to walk us through every step. She was incredibly responsive—no matter how many stupid questions we asked—and consistently went above and beyond to ensure everything stayed on track.

She genuinely cares. She didn’t just process paperwork; she offered thoughtful guidance, and made the entire experience smooth and stress-free. Her professionalism, expertise, and warm personality made a huge difference.

Truly grateful for her help and would highly recommend Jacqui to anyone looking for a mortgage broker who combines deep expertise with exceptional client care.

Maria Trainer

8 months ago

I've had the pleasure of working with Jacquie for over 12 years, and I truly can't recommend her highly enough. She's guided me through multiple home buying and selling journeys with unwavering professionalism, deep expertise, and genuine care. Jacquie is incredibly patient—she takes the time to walk clients through every step of the process, answering questions thoroughly and calmly, no matter how complex or repetitive.

What sets Jacquie apart is her integrity. She's absolutely committed to securing the best possible rate for you, but never at the expense of what’s right for your situation. She won’t push products you don’t need, and she’ll only recommend switching to her services if it’s genuinely in your best interest. Her honesty, transparency, and client-first approach make her an exceptional mortgage broker—and a trusted partner in one of life’s biggest decisions.

Norbert George

9 months ago

We’ve reached out to Jacquie multiple times over the years for our mortgage needs — whether it was buying a new home, renewing, or transferring. She has always been incredibly friendly, honest, and supportive. Jacquie takes the time to gather every detail, does thorough research, and always provides the best, well-informed advice.

What truly sets her apart is her integrity. There have been times when she advised us not to proceed with certain actions because it wasn’t in our best interest — even though that meant all her effort went unpaid. That level of honesty and dedication is rare and deeply appreciated.

Whenever things didn’t go as we expected, Jacquie was there not just as a professional but as a genuine person — offering emotional support and thoughtful guidance with future options that kept us hopeful and motivated.

We’re truly grateful to have Jacquie as our mortgage broker and wouldn’t hesitate to recommend her to anyone looking for someone they can completely trust.

Dara Brown

10 months ago

Working with Jacquie has been so smooth, whenever we have reached out to her. This is our third time asking for her assistance regarding our mortgage and we definitely plan to keep reaching out, in the future.! She is personable, really listens to you and you really can tell that she cares about her clients. I could not recommend her more!

susan kent

1 year ago

Jacquie is the BEST person to work with you to solve your Mortgage needs. I have dealt with her for over 25 years, and everyone in my family has their mortgages booked through her, along with many friends. She is the only Mortgage Agent that I ever refer to anyone. Look no further! You have found the person that you need to help you and meet your needs.

Blog

The Ten Commandments of Buying a Home

The Five “C”s of Credit

Using Equity To Renovate Your Home

72 Hour Preparedness Do you know what to do?

How a Home Inventory List Can Protect The Things You Love

Collateral versus Standard Charge mortgages

Bridge Financing What you need to know

Paying Property Taxes in Ottawa What are your choices?

Do You Know The Difference Between A Mortgage Broker and A Bank Mortgage Specialist?

Mortgage Application Process

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