Getting to Know Jacquie Bushell, Your Ottawa Mortgage Broker
You might not meet me in person. Many of my clients don’t. We speak over the phone, text, exchange documents, and move through the process step by step. Yet, behind all that, there is a real person guiding you, someone who takes this work seriously because I know what home means.
My name is Jacquie, and I’ve built a life around showing up for my clients, my family, and my community. I became a mom when I was 17; that early decision to raise my son, Andrew, on my own, shaped everything that came after. We grew up together. I learned quickly how to stand on my own two feet, how to take care of someone else while still figuring myself out. Ten years later, when my daughter Darby came along, I had the chance to be the kind of parent she needed from the start—steady, rooted, and present. That time in my life taught me resilience, independence, patience, and the deep value of hope. I carry that into my work every day.
If there is one thing you should know about how I approach life and mortgages, it is this: I will always meet you where you are. No judgement. No pressure. Just support, clarity, and calm. I believe in telling the truth kindly. I don’t gloss over the hard parts, but I don’t leave you to face them alone either.
Outside of work, I’m someone who finds joy in small, grounded things. I love to cook real food flour and water into bread still feels like magic to me. I dig in the garden whenever I can. I walk with my dog, Walter. I believe airports are peaceful, not stressful. I love the rhythm of travel, of movement and pause.
These days, one of the most meaningful roles I carry is being “grandma” to Avery. She’s strong, funny, and curious. She reminds me every day that the most important work we do is often quiet and behind the scenes.
I’m actively involved in my community as the President of the Pandosy Neighbourhood Association. I care deeply about the spaces we live in our streets, our neighbours, our sense of belonging. That same care extends to my clients. A mortgage isn’t a transaction to me. It is a doorway. A threshold. It is the beginning of something important.
When you work with me, you’ll find someone who listens. Someone who tells the truth, walks you through the process, and takes pride in getting it right. I understand how meaningful homeownership is, and I treat your journey with the respect it deserves.
Mortgages are more than just rates.
