Your Kelowna Mortgage Broker & Partner in Customized Mortgage Solutions

Jacquie Can Assist You With:

New Home Mortgages

Refinance Your Mortgage

Mortgage Renewals

Benefits of Working With A Mortgage Broker:

Access to a Wide Network of Lenders
Client-Focused, Always Working with You, for You
Support When It Matters Most
Exclusive Rates and Flexible Options
Tailored Solutions for Unique Situations

Benefits of Working With A Mortgage Broker:

Access to a Wide Network of Lenders
Client-Focused, Always Working with You, for You
Support When It Matters Most
Exclusive Rates and Flexible Options
Tailored Solutions for Unique Situations

I believe that great mortgages are built on service and support, not just rates. My goal is to offer a judgment-free space where you’ll find encouragement and understanding. We all experience financial challenges, and everyone deserves someone in their corner.

I am proud to support and celebrate families of every shape, size, colour, and background, recognizing the strength that comes from diversity. To me, a home is more than just a place—it’s where families grow and thrive. That’s why I firmly believe that any family needing a mortgage deserves access to a mortgage.

Book Now with Jacquie

Mortgage Services for You & Your Family

Buying a Home

Jacquie Bushell has the tools and information you need to help you find the right mortgage for your personal situation and financial goals.

Get Buying!

Refinancing

Looking to refinance your home and need some help? Jacquie Bushell can help you refinance and get you the right new mortgage for you.

Let's Refinance

Renewals

Your mortgage renewal is more than just another date on the calendar—it’s a valuable opportunity to re-evaluate your financial situation.

Renewals

Self-Employed

Being Self-Employed doesn’t mean it has to be difficult to own a home and a business. Let Jacquie help you navigate your purchase.

Self-Employed

Jacquie Bushell, Top 5% of Mortgage Brokers

About Jacquie Bushell, AMP

I help a variety of people with their home financing, but my specialty is educating and helping first-time homebuyers and those who are self-employed. Acquiring your first, second or third home it’s an exciting time, I’m honoured to be apart of the process.

Once you have a home and a mortgage, you’ll still need a broker; this is where relationships come into play. Mortgages are all I do. Whether you call me tomorrow or 5 years from tomorrow, I will still be your broker.

Jacquie's Biography

What Clients Are Saying...

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Mortgages News & Views

Jacquie's Mortgage Journal: KEEP THE CREDIT REPAIR GOING.

Review, Measure, Adjust.

Your six month credit review You are halfway through the 12 month credit plan. Step 6 is a chance to pause, review the facts, and decide where your attention belongs next. A credit score is one measure, not the full picture. Scores can vary by credit bureau and scoring model. Look at the information behind…

My Mortgage Journal: Story of Sarah. Woman and young daughter looking out over a lake.

Sarah’s Story

Separation and divorce are difficult enough without adding uncertainty about the family home. For many couples, the home is their largest asset. When a relationship ends, one of the first financial questions is often whether the home needs to be sold. Sometimes selling is the right answer. Sometimes one person can remain in the home,…

Truth and Reconciliation

For me, the National Day for Truth and Reconciliation, observed each year on September 30, is a day to remember and honour the children who never returned home from residential schools, as well as the survivors, their families, and their communities. Orange Shirt Day, inspired by residential school survivor Phyllis Webstad, whose new orange shirt…

Viktor M.

4 weeks ago

I would like to give a HUGE thanks to Jacquie and her AMAZING team for all their help in my wife and I's homeownership journey! From the first meeting up to us moving in, you were so knowledgable, punctual, and a joy to work with. You really took a lot of the stress out of buying our first home, and for that I am incredibly thankful! We are now happily moved into our dream home, and so much of that was due to all the hard work you did in helping us. We will happily recommend you to everyone we know who is looking to get into the housing market! Thanks again!

Jessa

We had an excellent experience working with Jacquie Bushell and her Licensed Assistant, Lisa, at Smart Debt Mortgage Brokerage. From start to finish, they were professional, knowledgeable, responsive, and genuinely committed to helping us find the right mortgage solution for our situation. Jacquie took the time to explain our options clearly, answer all of our questions, and make sure we understood each step of the process. Lisa was also incredibly helpful and responsive throughout, keeping things organized and helping everything move along smoothly. Buying a home and navigating the mortgage process can be stressful, but Jacquie and Lisa made the experience feel manageable and reassuring. We always felt that they had our best interests in mind and that we were in good hands. We truly appreciated their communication, attention to detail, patience, and personal approach. We would absolutely recommend Jacquie and Lisa to anyone looking for a mortgage team that is knowledgeable, approachable, and willing to go the extra mile. Thank you both for all of your help and for making the process such a positive experience!

Laura C.

1 month ago

I am so grateful Jacquie was recommended to me and I wouldn’t use anybody else in the future for my mortgage needs. I felt educated on my options and confident to make a decision that was best for me. I haven’t had this kind of experience in the past, and it meant the world to me. I have referred others to Jacquie and they’ve felt the same!

Sue C.

Working with Jacquie Bushell for our mortgage renewal was, once again, such a positive experience. We have come to know and trust Jacquie over the years, and she continues to make the process feel easy and stress-free. She is approachable, knowledgeable, and genuinely cares about her clients. We always feel that she has our best interests at heart, and her patience and attention to every little detail never go unnoticed. It’s such a comfort knowing my husband and I have someone we can count on when it comes to something as important as our mortgage. We are so grateful for Jacquie and wouldn't hesitate to recommend her to anyone looking for a mortgage broker who truly goes above and beyond.

Jennifer P.

Jacquie did an amazing job of understanding my personal needs and translating it into a solid re-financing plan. The process was clear, easy, and minimal effort on my part. When you get a professional who knows her stuff and is just fun to deal with you know you’re in good hands!

Kevin V.

2 months ago

Jacquie has been nothing short of great!! Any issue I had, she was quick to respond and got things dealt with. Always pleasant in conversation and I would highly recommend her and her associates to anyone looking for a hard working team to meet your mortgage needs.

Jason M.

We've worked with Jacquie for about 10 years now and there's nobody like her. It doesn't matter what's going on - she and Lisa are there to support and help figure out what the best way forward is. Everything is clear and well communicated but most importantly - it's not just business for her, she genuinely cares !

Garrett V.

Jacquie is genuinely wonderful to work with. She’s super knowledgeable, honest, and always happy to answer all of our questions without making anything feel complicated. She truly cares about the people she works with, and makes the whole process really comfortable. Thank you Jacquie!

Bunny L.

Working with Jacquie for my mortgage renewal was an absolute pleasure! She made the entire process completely stress-free and easy to understand. She took the time to explain my options clearly and found me a wonderful rate that fit my budget. Her communication was fast, professional, and friendly from start to finish. I felt supported the entire time and cannot thank her enough for her hard work. I highly recommend Jacquie to anyone looking for an amazing mortgage broker!

Shaun D.

Jacquie and Lisa helped us tirelessly to secure our mortgage for our first home. After being let down by our planned lender, they stepped in with short notice and went above and beyond to find a solution and put our minds at ease. They are very professional but also personal- very understanding and empathetic, but also efficient and very knowledgeable when it comes to buying a home and general financial acumen. Simply put, without them we would have really struggled to secure our first home. Jacquie helped massively to silence the anxiety demons on our shoulders through the process, and was very clear and direct with the action that was needed to move forwards step by step. We can’t recommend their services enough - they truly are exceptionally good. If your situation is a bit unusual / difficult, drop Jacquie a call - you won’t regret it.

Sarah O.

6 months ago

We have used Jacquie five times for our mortgages and renewals. She is so thorough and explained everything … clearly. Since our first mortgage to now, the process with forms is different but even though it’s easier - Jacquie has always been available to explain the required documents. We appreciate her very much and always recommend her services.

Craig F.

Jacquie and her team are outstanding. No judgements just solutions. I have enjoyed the entire process of dealing with her and Ive been through multiple mortgages and this was the most comfortable i've felt dealing with mortgages. Jacquie was very helpful kept us up to date and we never had to chase for answers. I wish more brokers put the time and effort into their clients as Jacquie and her team have. Outstanding Service !!!!

Rebecca H.

We have been working with Jacquie for almost six years, and will cry the day she decides to retire. Jacquie is not only an excellent mortgage broker, but a good person, and her warmth and friendliness makes one of life’s most stressful processes so much easier. When our mortgage lender made an error in our renewal, Jacquie immediately contacted them (her responsiveness is incredible!) and not only did she get the error fixed, but she managed to get us an even better deal than we had originally expected. Furthermore, she’s well-connected within the real estate market and has provided several recommendations, which resulted in us finding our new realtor. I can’t say enough positive things about Jacquie, if you work with her, I guarantee you’re in good hands!

Brenda G.

For the first few renewals of our mortgage, we white-knuckled it by handling everything on our own, simply accepting what our bank offered. BIG MISTAKE. Once Jacquie and her team got involved, the whole mortgage industry opened up to us. We got a great rate from a different lender, but more importantly, we got someone who truly had our best interests at heart. She listened to what was important to us, answered all our questions, and kept in touch after the papers were signed. I can't recommend Jacquie and her team highly enough.

Louis V.

8 months ago

This is my third time working with Jacquie and I always feel like I’m working with a super supportive best friend. She has that special touch that you don’t find anywhere anymore… she will call and talk something through, get a full picture of your situation, and tailor her approach accordingly. She’s consistently gotten me the best rates and made the process seamless each time. Lisa is a wonderful compliment to Jacquie’s team; she is sharp, responsive, and shows the same level of care and dedication to the process. I honestly wouldn’t trust my mortgage to anyone else! Thank you both!!

Claude-Andre B.

I had an outstanding experience working with Jacquie and Lisa for my mortgage renewal. From start to finish, the service was professional, efficient, and genuinely supportive. They took the time to explain every step clearly, answered all my questions with patience, and made the entire process feel smooth and stress‑free. Their expertise and dedication is second to none. I highly recommend them to anyone looking for exceptional mortgage guidance.

Vladimir H.

9 months ago

Jacquie Bushell was absolutely exceptional throughout our entire mortgage process. From the very first conversation to final approval, she was professional, responsive, and incredibly knowledgeable. She took the time to explain every step clearly, answered all our questions (sometimes more than once!), and made what could have been a stressful experience feel organized and completely under control. Jacquie went above and beyond to ensure we had the best possible outcome, advocating for us at every stage and keeping us informed the whole way through. Her attention to detail, calm approach, and genuine care for her clients truly set her apart. If you’re looking for a mortgage broker who is trustworthy, proactive, and truly has your best interests at heart, I cannot recommend Jacquie Bushell highly enough. We are incredibly grateful for her support and expertise.

Jennifer S.

11 months ago

I had an amazing experience using Jacquie Bushell for my mortgage. After a two year long divorce battle, Jacquie made it so simple to finally buy out my ex husband and I now own my house on my own! As soon as I contacted Jacquie she made everything so easy. Contacting her was so simple and everything went extremely smoothly. I had never done anything like this on my own, in regards to large financial decisions or purchases, but she answered all of my questions very quickly and was able to beat the lawyers timeframe. I would highly recommend Jacquie to anyone looking to acquire a mortgage. I will definitely use her services again in the future.

Sadman S.

Working with Jacqui Bushell has been outstanding. As a first-time homebuyer navigating a complex process, I genuinely couldn’t have asked for a more knowledgeable, patient, and supportive mortgage broker. Jacqui took the time to walk us through every step. She was incredibly responsive—no matter how many stupid questions we asked—and consistently went above and beyond to ensure everything stayed on track. She genuinely cares. She didn’t just process paperwork; she offered thoughtful guidance, and made the entire experience smooth and stress-free. Her professionalism, expertise, and warm personality made a huge difference. Truly grateful for her help and would highly recommend Jacqui to anyone looking for a mortgage broker who combines deep expertise with exceptional client care.

Maria T.

12 months ago

I've had the pleasure of working with Jacquie for over 12 years, and I truly can't recommend her highly enough. She's guided me through multiple home buying and selling journeys with unwavering professionalism, deep expertise, and genuine care. Jacquie is incredibly patient—she takes the time to walk clients through every step of the process, answering questions thoroughly and calmly, no matter how complex or repetitive. What sets Jacquie apart is her integrity. She's absolutely committed to securing the best possible rate for you, but never at the expense of what’s right for your situation. She won’t push products you don’t need, and she’ll only recommend switching to her services if it’s genuinely in your best interest. Her honesty, transparency, and client-first approach make her an exceptional mortgage broker—and a trusted partner in one of life’s biggest decisions.

Norbert G.

1 year ago

We’ve reached out to Jacquie multiple times over the years for our mortgage needs — whether it was buying a new home, renewing, or transferring. She has always been incredibly friendly, honest, and supportive. Jacquie takes the time to gather every detail, does thorough research, and always provides the best, well-informed advice. What truly sets her apart is her integrity. There have been times when she advised us not to proceed with certain actions because it wasn’t in our best interest — even though that meant all her effort went unpaid. That level of honesty and dedication is rare and deeply appreciated. Whenever things didn’t go as we expected, Jacquie was there not just as a professional but as a genuine person — offering emotional support and thoughtful guidance with future options that kept us hopeful and motivated. We’re truly grateful to have Jacquie as our mortgage broker and wouldn’t hesitate to recommend her to anyone looking for someone they can completely trust.

Dara B.

Working with Jacquie has been so smooth, whenever we have reached out to her. This is our third time asking for her assistance regarding our mortgage and we definitely plan to keep reaching out, in the future.! She is personable, really listens to you and you really can tell that she cares about her clients. I could not recommend her more!

susan K.

2 years ago

Jacquie is the BEST person to work with you to solve your Mortgage needs. I have dealt with her for over 25 years, and everyone in my family has their mortgages booked through her, along with many friends. She is the only Mortgage Agent that I ever refer to anyone. Look no further! You have found the person that you need to help you and meet your needs.

GT T.

Jacquie is a true professional. I have worked with her on multiple property mortgage renewals. Her knowledge, experience and dedication is top notch. She takes the time to explain all scenarios and answers all questions. White glove service at its finest. She loves what she does and truly cares about her clients. Plus, she is very friendly and has a great sense of humour. I wouldn't trust anyone else with these difficult decisions especially in this economy. Highly recommend.

Rosemary

We have had the absolute pleasure of working with Jacquie for many years, spanning two generations of our family. Her expertise, dedication, and genuine care have made every step of the mortgage process seamless and stress-free. What truly sets Jacquie apart is her accessibility – she’s always just a phone call away, ready to answer questions, provide guidance, or offer reassurance whenever we need it. Her personalized service and unwavering commitment to her clients have made her an invaluable part of our family’s journey. We couldn’t recommend Jacquie more highly to anyone looking for a reliable, knowledgeable, and compassionate mortgage broker. If you have a dream, she will help make it come true!

Blair B.

Working with Jacquie was an absolute pleasure! From the very start, Jacquie was incredibly attentive and took the time to understand our needs. She worked tirelessly to find us the best rate available, and we couldn't be happier with the outcome. What really stood out was her professionalism combined with a genuinely friendly approach that made the entire process feel smooth and stress-free. Jacquie was always available to answer our questions and provided clear, timely updates every step of the way. Her expertise and dedication made a significant difference, and I highly recommend her to anyone in need of a knowledgeable and personable mortgage broker!

Chris H.

We have been dealing with Jacquie for 14 years now. She is hands down the best. Even if she’s not actively searching for a mortgage for you she will give you the best advice possible on renewals, refinancing or money in general. She has saved me money at every turn and helped me make sound financial decisions almost my entire adult life. Thanks Jacquie!!!

Natasha S.

Jacquie is wonderful and our family highly recommend her to aid in your mortgage success. She is organized, highly professional, well informed and educated. She is kind and compassionate and offers amazing service. We have had the pleasure of working with Jacquie on three home purchases and sells and the service was above and beyond. She is open and willing to work with you and give you all the best options. If we buy again, she will be the one we call!

Your Kelowna Mortgage Broker & Partner in Customized Mortgage Solutions

Jacquie Can Assist You With:

Benefits of Working With A Mortgage Broker:

Access to a Wide Network of Lenders

Client-Focused, Always Working with You, for You

Support When It Matters Most

Exclusive Rates and Flexible Options

Tailored Solutions for Unique Situations

Benefits of Working With A Mortgage Broker:

Access to a Wide Network of Lenders

Client-Focused, Always Working with You, for You

Support When It Matters Most

Exclusive Rates and Flexible Options

Tailored Solutions for Unique Situations

Mortgage Services for You & Your Family

Buying a Home

Refinancing

Renewals

Self-Employed

About Jacquie Bushell, AMP

What Clients Are Saying...

Mortgages News & Views

Review, Measure, Adjust.

Sarah’s Story

Truth and Reconciliation

My Most Recent Google Reviews!

See all reviews on Google

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